Delivery Information
Pre-Christmas Delivery Cut-off Notice
To ensure your orders arrive in time for Christmas, please note that our cut-off time for pre-Christmas delivery using our standard delivery option is 3:00 PM on Friday, 19th December. Orders placed after this time will be delivered on or after 5th January.
For customers selecting our next day delivery service, the cut-off is 3:00 PM on Monday, 22nd December.
Christmas Opening Hours
- 24th December Christmas Eve: 8.00 am - 2.00 pm
- 25th December Christmas Day: Closed
- 26th December Boxing Day: Closed
- 27th December Saturday: Closed
- 28th December Sunday: Closed
- 1st January New Year's Day: Closed
*Our phone lines will be closed between 2.00 pm and 5.30 pm on Christmas Eve, emails received during this time will be responded to as soon as possible.
Thank you for your continued support, and we wish you a Merry Christmas and a Happy New Year.
We’re committed to fast, reliable delivery, with in-stock items usually arriving within 2–3 working days, subject to stock availability. Larger or remote deliveries may take 5–10 working days, and a Next Day Delivery option is also available. To ensure safe and secure delivery of larger items, we work with specialised couriers. These deliveries may take a little longer, typically arriving within 5 to 10 working days.
Delivery cut-off times
Place your order by 3:00pm, Monday to Friday for same-day dispatch on our free delivery service, or by 3:00pm for next-day delivery. (Excludes Bank Holidays.)
Where we deliver free of charge...
We offer free delivery on all orders to Mainland England, Wales, and Southern Scotland. Every order is fully trackable, and you’ll receive a tracking link once your item ships from our UK warehouse.
For other UK locations - including Northern Ireland, Republic of Ireland, the Highlands, Islands, Isle of Man, and Channel Islands - delivery charges are shown at checkout once your address is entered.
While free delivery is available to most of the UK, some locations may incur a charge. We work hard to keep these costs as low as possible, ensuring you receive reliable and great-value delivery wherever you are.
You can also view them in the table below,
Free Delivery 2-3 days
Orders placed before 3:00pm will be dispatched the same working day. Orders after 3:00pm will be dispatched the next working day.
| Location | Weight | Cost |
|---|---|---|
| Mainland UK & Southern Scotland | Any Weight | Free |
| Northern Scotland, Highlands & Islands | Any Weight | £25.00 |
| Guernsey & Jersey | Under 20kg | £35.00 |
| - | 21.01 - 40kg | £60.00 |
| - | 40.01kg - 99.9kg | £100.00 |
| - | 100g + | £150.00 |
| Isle of Man | Any Weight | £55.00 |
| Northern Ireland | Under 20kg | £20.00 |
| - | 20.01 - 30kg | £30.00 |
| - | 30.01 - 100kg | £55.00 |
| - | 100 - 200kg | £115.00 |
| - | 200kg + | £125.00 |
Next Day Delivery
Orders placed before 3:00pm will be delivered the next working day. Orders after 3:00pm will be delivered the on subsequent working day.
| Location | Weight | Cost |
|---|---|---|
| England, Wales & Southern Scotland | Under 30kg | £12.00 |
| - | 30kg - 250kg | £24.00 |
| - | 250kg + | £36.00 |
| Northern Scotland, Highlands & Islands | Not available | Not available |
| Channel Islands | Not available | Not available |
| Isle of Man | Not available | Not available |
| Northern Ireland | Not available | Not available |
Saturday Delivery
Orders placed before 3:00pm on Friday with Saturday delivery selected will arrive on Saturday. Orders after 3:00pm will be delivered the on subsequent Saturday.
| Location | Weight | Cost |
|---|---|---|
| England, Wales & Southern Scotland | Under 30kg | £18.00 |
| - | 30kg - 250kg | £36.00 |
| - | 250kg + | £54.00 |
| Northern Scotland, Highlands & Islands | Not available | Not available |
| Channel Islands | Not available | Not available |
| Isle of Man | Not available | Not available |
| Northern Ireland | Not available | Not available |
Delivery information & receipt of goods
We’re committed to ensuring your order arrives on time and in perfect condition. To help us do that, please check your delivery address is correct on your invoice and let us know right away if anything needs updating. When your order arrives, we recommend signing for it, only if you’re happy with its condition. Your satisfaction is very important to us!
Delivery time frames
Our deliveries usually take place between 9:00am and 6:00pm, and someone will need to be there to sign for the order. Most of our Next Day Delivery orders (placed before 3:00pm) arrive the following working day, but as much as we try, we can’t always guarantee it. If you need something urgently, contact us at: hello@theramppeople.co.uk - We’re dedicated to ensuring you’re completely satisfied with both our products and service.
If your order is going out on a pallet, the cut-off time might be a little earlier (usually midday) because of courier collection times. Give us a call or email to double check. Please also make sure someone’s available to receive the delivery, as missed pallet deliveries can lead to extra charges.
Additional information
Be sure to check the availability info on each product page. For items that are pre-order, custom-made, or not currently in stock, we may not be able to give an exact delivery date - but don’t worry! We’ll keep you updated along the way and make sure your order reaches you as quickly as possible.
European Orders
Shopping from the Republic of Ireland? You can find all the same great products over at The Ramp People Ireland.
For deliveries to other European destinations, just get in touch with us at hello@theramppeople.co.uk - we’ll be happy to help arrange everything for you!
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