Delivery Information

Christmas Delivery Information

The last day for guaranteed pre Christmas delivery is Friday 20th December at 2.00pm. Orders placed after this date will be delivered after the 2nd January 2025.

We pride ourselves on our ability to get in-stock goods to our UK mainland customers within 1-2 business days 99% of the time, subject to availability. Please note, we use a specialised courier to deliver large items. Due to this, your estimated delivery time will be longer and delivery times may vary from 5 to 10 working days. Delivery times to remote UK locations may also vary depending on your location.

Delivery cut-off times

Our cut off times for same-day dispatch on orders is: 2pm Monday - Friday (Excluding Bank Holidays). 

Where we deliver free of charge...

We are proud to say, we offer our customers fast and Free Delivery on all orders to Mainland England, Wales & Southern Scotland. All items are trackable, we will email a tracking link to you once your item is dispatched from our UK warehouse. 

Unfortunately, we aren't able to offer all UK customers Free Delivery. However, where the delivery location is chargeable; we endeavour to keep these charges to a minimum and offer our customers' value for money delivery.

Delivery to the following locations: Northern Ireland, Ireland, Scottish Highlands, Scottish Islands, Isle of Man and Channel Islands are calculated at the checkout, upon entering your full address, the shipping fees will be calculated and shown to you prior to placing the order. 

You can also view them in the table below,

Delivery costs

Delivery information & receipt of goods

We want you to receive your goods on a timely basis and in pristine condition. Please help us accomplish this by checking the delivery address carefully as noted on the attached invoice and notifying us immediately if there is an error. Upon delivery, please do not sign for the goods unless you are happy with the condition of the product.

Delivery timeframes

Deliveries will occur between the hours of 9:00am and 6:00pm and will require a signature upon receipt. Whilst 99% of orders being shipping within mainland UK arrive within 1-2 working days, this cannot be guaranteed.

If you do need the item urgently please contact us at hello@theramppeople.co.uk so that we can best advise you. Your satisfaction with The Ramp People's product and service is our paramount concern.

Please note, if your item is due to be sent on a pallet the cut off time for our 2 working day delivery service may be reduced from 2:00pm to midday, please contact our office for confirmation. If your order is on a pallet, please insure that someone is able to accept the delivery as re-delivery may incur additional cost.

If you have purchased a loading ramp, prior to use please make sure to check the maximum load height as stated on the invoice, read the safety instructions on the side of the ramp closely, and follow the instructions supplied with the product.  Failure to comply with product instructions will invalidate your warranty and could cause accident, injury or death so please take this seriously.

Additional information

For a good idea/fair assessment of our delivery times please see our reviews here:

https://uk.trustpilot.com/review/www.theramppeople.co.uk

**Please also refer to the availability stated in the products. For pre-order, non-stock items or built-to-order items we cannot give an exact delivery time - with all deliveries we will keep you updated wherever possible and get these items to you as quickly as possible. 

European Orders

If you wish to order from the Republic of Ireland please visit The Ramp People Ireland

For orders to other European locations please contact us directly by emailing hello@theramppeople.co.uk