Delivery Information

We pride ourselves on our ability to get in-stock goods to our UK mainland customers within 1-2 business days 99% of the time, subject to availability. Please note, we use a specialised courier to deliver large items. Due to this, your estimated delivery time will be longer and delivery times may vary from 5 to 10 working days. Free UK mainland* delivery is provided on all orders. All items in stock items are trackable, we will email a tracking link to you once your item is dispatched. 


Delivery cut-off times

Our cut off times for same-day dispatch on orders is 2pm Monday - Friday (Excluding Bank Holidays). 


Free delivery exclusions

*In this instance, the definition 'Free UK mainland delivery' excludes offering free delivery and next working day delivery to the following locations: Northern Ireland, Ireland, Scottish Highlands (in this instance, the Scottish Highlands is defined as postcodes beginning with: HS, IV, KA2, KW, PA19 and above, PH15 and above, ZE), Scottish Islands, Isle of Man and the Channel Islands. Delivery costs and times do vary to these locations, at the checkout stage, upon entering your full address, the shipping fees will be calculated and shown to you prior to placing the order. 

You can also view them in the table below,

Delivery costs

Location Weight Cost
Mainland UK & Southern Scotland Any Weight Free
Northern Scotland, Highlands & Islands Any Weight £25.00
Guernsey & Jersey Under 20kg £35.00
- 21.01 - 40kg £60.00
- 40.01kg + £100.00
Isle of Man Any Weight £55.00
Northern Ireland Under 20kg £20.00
- 20.01 - 30kg £30.00
- 30.01 - 100kg £55.00
- 100 - 200kg £115.00
- 200kg + £125.00

Delivery information & receipt of goods

We want you to receive your goods on a timely basis and in pristine condition. Please help us accomplish this by checking the delivery address carefully as noted on the attached invoice and notifying us immediately if there is an error. Upon delivery, please do not sign for the goods unless you are happy with the condition of the product.


Delivery timeframes

Deliveries will occur between the hours of 9:00am and 6:00pm and will require a signature upon receipt. Whilst 99% of orders being shipping within mainland UK arrive within 1-2 working days, this cannot be guaranteed. If you do need the item urgently please contact us at hello@theramppeople.co.uk so that we can best advise you. Your satisfaction with The Ramp People's product and service is our paramount concern.

Please note, if your item is due to be sent on a pallet the cut off time for our 2 working day delivery service may be reduced from 2:00pm to midday, please contact our office for confirmation. If your order is on a pallet, please insure that someone is able to accept the delivery as re-delivery may incur additional cost.

If you have purchased a loading ramp, prior to use please make sure to check the maximum load height as stated on the invoice, read the safety instructions on the side of the ramp closely, and follow the instructions supplied with the product.  Failure to comply with product instructions will invalidate your warranty and could cause accident, injury or death so please take this seriously.


Additional information

For a good idea/fair assessment of our delivery times please see our reviews here:

https://uk.trustpilot.com/review/www.theramppeople.co.uk

**Please also refer to the availability stated in the products. For pre-order, non-stock items or built-to-order items we cannot give an exact delivery time - with all deliveries we will keep you updated wherever possible and get these items to you as quickly as possible. 

European Orders

If you wish to order from the Republic of Ireland please visit The Ramp People Ireland

For orders to other European locations please contact us directly by emailing hello@theramppeople.co.uk