How to Claim VAT Relief on Mobility Aids
In the UK, mobility aids can be purchased VAT-exempt for those living with long-term disabilities, chronic illnesses, and registered UK charities. If you are exempt, the supplier of the mobility aid should remove the VAT charge (20% as per the VAT rate in 2026) from the cost of your purchase.
If you are purchasing via a marketplace, such as eBay or Amazon, the full price, including VAT, is paid at the time of purchase. You will then need to message the seller to claim a VAT refund.
Which mobility aids qualify for VAT relief?
Mobility aids that are designed to assist those with disabilities qualify for VAT relief. The product needs to be designed to assist someone living with disabilities. For example, wheelchair ramps, half steps, rollators, wheelchairs, mobility scooters, walking sticks, and perching stools all qualify for VAT relief.
Do I qualify for VAT relief?
To qualify for VAT relief, you do not have to be registered disabled, nor do you need to be claiming disability benefit. You simply need to have a long-term disability such as arthritis, COPD, Parkinson’s, cancer, MS, or epilepsy.
If you have a temporary condition which you will recover from, for example, a sprained ankle or broken foot, you will not be eligible for VAT relief.
For charities, they do need to be registered as a UK charity and have a charity number.
What evidence is required to claim VAT relief?
This does depend on the supplier's requirements; however, in most instances, you do not need proof from a doctor or a certificate from the government.
When purchasing from The Ramp People, we have a self-declaration box on our website. When you add an item to your basket which is eligible for VAT relief, we ask for the full name of the person the item is for and their disability. You simply need to enter these details and tick to confirm it is true; the VAT will then be removed from the product price.
Other suppliers may require you to fill out a VAT exemption form which may require further details, for example, your address.
Can a company claim VAT relief?
VAT relief is designed for individuals with disabilities and registered UK charities. In most instances, businesses are required to pay the VAT when purchasing mobility aids.
Can I claim VAT relief when purchasing for someone else?
Yes, you can purchase a walking aid, rollator, or similar for someone else and claim VAT relief; simply provide their name and disability in the VAT exemption box. Always ensure you gain permission from the person prior to providing their details.
I have paid VAT when I am eligible for VAT-relief, can I reclaim the amount paid?
Yes, we recommend you contact the retailer for a refund. Most reputable businesses will be happy to process the VAT refund for you.
Living with a chronic condition is challenging enough without the extra "tax" on your independence. By using the VAT relief scheme, you can invest in a higher-quality, lighter, and safer rollator for a much lower price.
