Making your business accessible resource centre

As a business, you’ve probably thought about how you can reach more customers, yet most businesses don’t actually think about how accessible their customer experience is. With a struggling high street, this is even more important than ever. Serving customers with disabilities opens you up to an entirely new customer base, often referred to as the ‘purple pound’. This disabled economy could not only help save the high street, but it’s also an opportunity to improve your own bottom line. The best thing is, the more businesses that address accessibility, the better everyday experience disabled people get. As a business, you could make a real positive impact on the lives of disabled people.

In this resource centre, you’ll find plenty of handy guides and tips on everything from the importance of accessibility in business, how to help someone with a mobility impairment and how to assist disabled customers. There’s even some freebies such as our printable accessibility signs so that you can advertise your new accessible-status to potential customers once you’ve made the necessary changes!

Why make your business more accessible for customers

How big is the importance of accessibility for disabled customers and why should businesses care? To explain what business accessibility is really about and why it matters, take a look at some of these handy resources. You’ll find some surprising facts and figures in our handy infographic plus what the law says about your responsibility to make your business accessible. Did you know that you have a legal obligation under the Equality Act 2010?

do businesses have to be accessible by law?

Access and the Equality Act 2010

Get a brief guide on what the Equality Act 2010 now means for businesses and disabled customers alike.

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your business must have accessible to customers by law

What The Law Says About Making Your Business Accessible

Our complete downloadable guide on what the law says your accessibility responsibilities are as a business.

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why your make your business disability friendly

Stats: Why make your business accessible for customers

A surprising infographic with some stats on the current state of business accessibility and size of the purple pound.

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The Equality Act 2010 in Practice

An expert account on how the law is being put into practice today from Philip Shaw, Director at The Ramp People.

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Guides for making your business accessible for customers

Now you’re convinced that making your business accessible for disabled customers in the right way to go, take a look at these guides to help you every step of the way. From our complete guide to business accessibility to a handy site audit to make sure you don’t miss a thing.

how to make your business more accessible

How to make your business accessible for customers

A quick overview of how you can make your business more accessible for disabled customers.

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how to make your business disability friendly

Making Your Business Accessible for Customers: Complete Guide

The complete downloadable guide with everything you need to know before making your business accessible.

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how to meet the needs of disabled customers

The Complete Accessibility Site Audit Checklist

This handy site audit checklist can be printed out and used to make sure you assess the entire premises.

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information on business accessibility for disabled customers

Other accessibility advice and guides

Still want to know more? Take a look at the other accessibility guides and tips over on our blog.

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Wheelchair ramp accessibility guides

Wheelchair ramps are one of the easiest ways to make your business instantly accessible for disabled customers and most of the time you can achieve accessibility without any building work or costly changes. Depending on your needs, you can find affordable temporary ramps like our popular threshold ramps or go all-out with a semi-permanent solution. We can even produce modular ramps that are Part M & K compliant if you get in contact with our team. Take a look at our wheelchair ramp buying guide, handy length calculator and more to help you make the right choice.

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Wheelchair ramp buying guide

Our experts have put together this brief but handy wheelchair ramp buying guide to help you make the right choice.

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wheelchair ramps for customers

Wheelchair ramp length calculator

We created this handy wheelchair ramp calculator to help you find the right length for your height needs.

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how to make your business accessible for customers

Temporary, semi-permanent and permanent wheelchair ramps

Shop our wide selection of wheelchair ramps for the affordable and easy way to make your business accessible.

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FREE Wheelchair accessible signs

Tell the world that your business is accessible with these stylish accessible signs - simply print and stick up!

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Other helpful resources

Want to know more about business accessibility? Here are some other handy resources including interesting stats from Papworth Trust and other resources provided by Purple Tuesday, a great way to get involved with business accessibility and help give a better experience to disabled customers.

Papworth Trust – Facts & Figures 2018

A great resource for more stats and figures on the current challenges and position of the UK disabled population.

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Free Purple Tuesday resources

Purple Tuesday is a great initiative that promotes customer service for disabled people. Get involved!

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BHTA get wise to buying safely guide

We’re proud members of the BHTA and encourage all our customers to get wise about disability products.

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