Qualifies for VAT Relief
Once an item is added to the basket, our VAT relief form will appear and VAT Relief can be declared.
VAT relief is available on this product for people with chronic illnesses, disabilities and registered charities.
If your exemption is not declared, or you are not eligible for VAT relief, we are required to charge the standard rate of VAT. In the UK this is 20%.
If you have any questions, or require additional assistance with VAT relief, please contact our friendly team on 01372 569051.
For more on VAT relief, click here
www.theramppeople.co.uk is secure and your personal details are protected.
Landing entrance 150x150 cm
| SKU | TRP-P5-130 |
|---|
Some purchases may be eligible for VAT relief, meaning you won’t need to pay VAT on qualifying items
for example:
- Wheelchair Ramps
- Threshold Ramps
- Mobility Aids (Rollators/Wheelchairs/Half Steps)
Who can claim VAT exemption?
You may qualify for VAT exemption if: The purchase is being made by or on behalf of someone with a long-term illness or disability, and the item is for their personal or domestic use. The order is placed by a UK-registered charity supporting individuals with disabilities.
When VAT exemption may not apply.
We’re committed to helping make accessibility products more affordable. However, VAT exemption is only available in specific cases. You may be required to pay VAT if: The purchase is made by a VAT-registered business, even if it's intended to support a disabled person. The product is for general or shared use (rather than for a single individual), unless it's being bought by a registered charity. The need is related to a temporary condition, such as a short-term injury.
How to apply VAT relief to your purchase
It’s quick and simple to apply for VAT relief. Once you have added a qualifying product to your basket, a VAT relief form will appear on the right of your screen, complete the form and click the 'apply VAT relief' button. You can then either continue to the checkout or continue browsing the site.
Still unsure?
If you’re not sure whether your purchase is eligible for VAT relief, our team is here to help. You can also check HMRC Notice 701/7 or call the National Advice Service on 0845 010 9000 for official guidance.
Pre-Easter Delivery Cut-off Notice
To ensure your orders arrive in time for Easter, please note that our cut-off time for pre-Easter delivery using our standard delivery option is 2:00 PM on Tuesday, 15th April. Orders placed after this time will be delivered after the Easter break.
For customers selecting our next day delivery service, the cut-off is 2:00 PM on Wednesday, 16th April.
Thank you for your continued support, and we wish you a very Happy Easter
We’re committed to fast, reliable delivery, with in-stock items usually arriving within 2–3 working days, subject to stock availability. Larger or remote deliveries may take 5–10 working days, and a Next Day Delivery option is also available. To ensure safe and secure delivery of larger items, we work with specialised couriers. These deliveries may take a little longer, typically arriving within 5 to 10 working days.
Delivery cut-off times
Place your order by 3:00pm, Monday to Friday for same-day dispatch on our free delivery service, or by 3:00pm for next-day delivery. (Excludes Bank Holidays.)
Where we deliver free of charge...
We offer free delivery on all orders to Mainland England, Wales, and Southern Scotland. Every order is fully trackable, and you’ll receive a tracking link once your item ships from our UK warehouse.
For other UK locations - including Northern Ireland, Republic of Ireland, the Highlands, Islands, Isle of Man, and Channel Islands - delivery charges are shown at checkout once your address is entered.
While free delivery is available to most of the UK, some locations may incur a charge. We work hard to keep these costs as low as possible, ensuring you receive reliable and great-value delivery wherever you are.
You can also view them in the table below,
Free Delivery 2-3 days
Orders placed before 3:00pm will be dispatched the same working day. Orders after 3:00pm will be dispatched the next working day.
| Location | Weight | Cost |
|---|---|---|
| Enland, Wales & Southern Scotland | Any Weight | Free |
| Northern Scotland, Highlands & Islands | Any Weight | £25.00 |
| Guernsey & Jersey | Under 20kg | £35.00 |
| - | 21.01 - 40kg | £60.00 |
| - | 40.01kg - 100kg | £100.00 |
| - | 100.01kg + | £150.00 |
| Isle of Man | Any Weight | £55.00 |
| Northern Ireland | Under 20kg | £20.00 |
| - | 20.01 - 30kg | £30.00 |
| - | 30.01 - 100kg | £55.00 |
| - | 100 - 200kg | £115.00 |
| - | 200kg + | £125.00 |
Next Day Delivery
Orders placed before 3:00pm will be delivered the next working day. Orders after 3:00pm will be delivered the on subsequent working day.
| Location | Weight | Cost |
|---|---|---|
| England, Wales & Southern Scotland | Under 30kg | £12.00 |
| - | 30kg + | £24.00 |
| Northern Scotland, Highlands & Islands | Not available | Not available |
| Channel Islands | Not available | Not available |
| Isle of Man | Not available | Not available |
| Northern Ireland | Not available | Not available |
Saturday Delivery
Orders placed before 3:00 pm on Friday with Saturday delivery selected will arrive on Saturday Orders after 3:00pm will be delivered the on subsequent Saturday.
| Location | Weight | Cost |
|---|---|---|
| England, Wales & Southern Scotland | Under 30kg | £18.00 |
| - | 30kg + | £36.00 |
| Northern Scotland, Highlands & Islands | Not available | Not available |
| Channel Islands | Not available | Not available |
| Isle of Man | Not available | Not available |
| Northern Ireland | Not available | Not available |
Delivery information & receipt of goods
We’re committed to ensuring your order arrives on time and in perfect condition. To help us do that, please check your delivery address is correct on your invoice and let us know right away if anything needs updating. When your order arrives, we recommend signing for it, only if you’re happy with its condition. Your satisfaction is very important to us!
Delivery time frames
Our deliveries usually take place between 9:00am and 6:00pm, and someone will need to be there to sign for the order. Most of our Next Day Delivery orders (placed before 3:00pm) arrive the following working day, but as much as we try, we can’t always guarantee it. If you need something urgently, contact us at: hello@theramppeople.co.uk - We’re dedicated to ensuring you’re completely satisfied with both our products and service.
If your order is going out on a pallet, the cut-off time might be a little earlier (usually midday) because of courier collection times. Give us a call or email to double check. Please also make sure someone’s available to receive the delivery, as missed pallet deliveries can lead to extra charges.
Additional information
Be sure to check the availability info on each product page. For items that are pre-order, custom-made, or not currently in stock, we may not be able to give an exact delivery date - but don’t worry! We’ll keep you updated along the way and make sure your order reaches you as quickly as possible.
European Orders
Shopping from the Republic of Ireland? You can find all the same great products over at The Ramp People Ireland.
For deliveries to other European destinations, just get in touch with us at hello@theramppeople.co.uk - we’ll be happy to help arrange everything for you!
No Quibble 60 Day Returns
Returning your order to us
At The Ramp People, your satisfaction is our priority. We know that sometimes things change - whether it’s sizing, plans, or preferences. That’s why we offer a straightforward, no quibble 60-day money-back guarantee on over 95% of our products, giving you the freedom to shop with complete confidence.
Here are the most common circumstances for returns and how we can help;
Change of mind, wrong size or unsuitable item
If your item isn’t what you expected, doesn’t fit, or you’ve simply changed your mind, no problem! You’re welcome to a full refund within 60 days of receipt - if the item is in its original condition and packaging or an exchange.
Looking to exchange your item? Just note this on the returns form or give us a call on 01372 569051 - we’ll be happy to help!
Please note: that items marked as “built to order” or customised cannot be returned, as they are specially made for you.
Item incorrect or damaged on arrival
Upon delivery, please do not sign for the goods unless you are happy with the condition of the product.
We take pride in our service. If something arrives incorrectly or damaged, we’re here to put it right. Before signing for your delivery, please ensure you're happy with the condition of your item. If there’s a problem, contact us right away at 01372 569051. For damaged goods, please email a photo to hello@theramppeople.co.uk so we can sort things quickly. We’ll verify your order and arrange prompt delivery of the correct item, along with collection of the original if needed. Refunds or replacements will be processed once we’ve received and checked the returned items.
Faulty items
If your item is faulty or develops a fault, we’ll do everything we can to resolve the issue efficiently. Please refer to our warranty terms in our Terms & Conditions for full details. If the fault is confirmed and the item is within warranty, we’ll arrange a repair or replacement. If you need a quick replacement, we recommend placing a new order - your refund will follow once the faulty item is returned and assessed.
Items that cannot be cancelled or returned
While we aim to be flexible, a few items are non-returnable due to their nature or regulatory requirements.
These include:
- Products marked as “built to order” or customised.
- Personalised items or those made to your specification.
How to return your item
As the customers, you are responsible for arranging the return of any items to us. You are welcome to use a courier service of your choice; many of our customers find comparison websites such as Parcel2Go helpful for finding competitive delivery rates. We recommend choosing a tracked service for peace of mind and retaining proof of delivery until your return has been fully processed. Unwanted items should be sent back to our address marked 'Returns Department'.
Please download, print and return our completed returns form below and return this along with your item. If you do not have access to a printer, you can simply write the required details out from the form on a piece of paper.
Customers are responsible for any returned goods until they reach our warehouse as stated in this returns policy. None of these terms or conditions affect your statutory legal rights.
Once your item has been returned to our warehouse, please allow 1–2 working days for inspection. If the item’s condition matches the agreed terms, we will issue a credit note via email. After the credit note has been sent, please allow up to 7 days for the refund to be processed.
- Easy to Fit
- One Year Warranty
- Free 24-48 hour mainland UK delivery if ordered before 1.00PM* (in stock items, service is not guaranteed)
- Rated 'Excellent' on TrustPilot with over 7,500 5* reviews
- Speedy responses to customer queries
- Substantial manufacturing experience
- Competitive pricing
- Huge range of car ramps, commercial ramps, vehicle ramps, truck ramps, van ramps, wheelchair ramps, portable ramps, cable protectors and speed bumps
- 30 day no quibble returns policy
