Aerolight-Max Portable Loading Ramp

Ramp Length & Load Height: Folding Van Ramps

Getting this correct is critical and a guide to the correct load height is shown in the product description/table. An easy guide for the correct measurements for a fixed folding van ramp can be found here.

Load Height = this is the vertical measurement from the ground to the deck of the van
For fixed folding van ramps, height (mm) on the folding van ramp tables refers to the height of the ramp when folded = check that there is enough space inside your van for the required ramp

PLEASE ENSURE YOU HAVE ENOUGH ROOM IN THE VAN FOR THE RAMP TO FIT

As a general rule you should observe the following

Up to 450mm load height = 1500mm long ramp
Up to 600mm load height = 2000mm long ramp
Up to 750mm load height = 2500mm long ramp

Going over this gradient can cause accident, injury or death and may invalidate the warranty.

Please note if you are loading items with lower ground clearance you may require a longer ramp. 

How do I identify what van ramp I require? 

First you will need to check your load height, this is the vertical height from the ground to where the ramp will rest. This height identifies the required ramp length, all of our ramps state the maximum load height on the listing.

You also need to consider the maximum weight you are loading.

In addition, we recommend checking the ramp width required in terms of the width of the items you are loading and the internal width of the van.

Please do also check the weight of the ramp is suitable for you. 

It is also to consider what you are loading, for example if you are loading an item with low clearance such as a pallet truck a longer ramp is likely to be required, please contact our team for advice. 

How long should the ramp be?

For Truck & Van Ramps Health & Safety recommend that a gradient no greater than 30% (16.5 degrees) should be used. Furthermore, no TUV TUV-certified ramp is designed to exceed this gradient. To calculate your gradient simply multiply the bed height of your vehicle by 3.3 to give the optimum length. If loading long/heavy cases or pallet trucks, or items with low clearance, a longer ramp is likely to be required. 

Do the ramps have a minimum load height?

The minimum and maximum load heights will be stated on the product page. If no minimum load height is stated, we don’t advise to use the ramps lower than 100mm of the stated max load height as the foot end will not sit flat on the ground. For example, if the ramp has a max load height of 900mm do not use lower than 800mm. For custom solutions, please contact our ramp specialists.

Can the ramps be used over the max load height?

No as the ramp will be too steep. Using the ramp above it’s recommended load height may cause accident, injury or death and will invalidate the warranty.

Should I allow extra capacity in the ramps for safety?

No. Our ramps are manufacturer and engineered to European TUV standards, which require us to build in a 200% safety margin. Please note, if ramp is overloaded this will void warranty.

Can I use a winch to assist loading equipment?

Winches fundamentally alter the normal weight distribution when loading machines and equipment. Stated weight limits are dramatically reduced when using a winch. Winches can be used but great care and attention must be taken, please speak with our sales advisers for help specifying ramps. The most important thing is to keep the rope of winch parallel with the ramp. If you intend to use a winch please make this clear to your sales adviser before purchasing.

How does the ramp connect to the vehicle?

All of our portable truck & van ramps use a rest on connection which rests onto the floor of the vehicle. The Viper Premium van ramps & the truck ramp range come supplied with a locating pin which can be used to anchor the ramp if a matching hole can be driven into the floor of the vehicle.

How do the ramps stay in place? 

The van ramps stay in place due to the curved rest-on connection which sits on the van and the angled foot of the ramp which ensures the ramp rests securely on the ground during loading. Please note it is important you are loading at the correct height to ensure the ramp sit securely on the ground. The weight of the load also assists in the ramp staying in place. 

Can the ramps be customised? 

Some of our van ramps are available to customise including our Premium Viper van ramps. Customisations include amending the width and length of the ramp and amending the connection option. The ramps can also be customised to be cut for alternative load heights, for example if you require a smoother gradient. The lead time on built-to-order items is normally 4-6 weeks. 

What is the difference between channel ramps and the single-piece van ramps? 

The channel ramps are a pair of ramps whilst a single-piece ramp is one wide ramp. Channel ramps are generally lighter to carry. We offer channel ramps with or without edges. Those without edges are popular for loading ATVs, quad bikes and ride-on mowers. The channel ramps with edges are commonly used for loading trolleys and similar however it is important to check the clearance on what you are loading to ensure that it does not hit the edges of the channel ramps when loading. For loading items with low clearance such as flightcases, one wide ramp is generally preferable. When using one wide ramp you can walk up the ramp behind the item which in many instances can make loading easier. 

What is the difference between the premium Viper van ramps and the economy Viper ramps?

Our premium ramps are TUV certified and produced in Italy which means they can be customised if required. The entry onto the ramp for the premium version is slightly smoother than the economy version. In addition to this, the premium version holds a higher capacity (1,000kg+) than the economy version. The premium van ramp is also available in longer lengths than the economy ramp. The premium Viper ramp also offers a pre-drilled hole to allow the ramp to be secured to the vehicle during loading when required. The premium ramps have achieved certification for R13 slip resistance.

How grippy is the surface?

As grippy as we can make it without causing damage to tyres or excessive wear to the surface. We offer various ramps with various surfaces, for example our Viper ramps have light serrations cut across the width which is suitable for dry, clean conditions. If you plan to use in wet or muddy conditions further grip might need to be added such as griptape or rubber covering. Our AnyRamp offers a mesh surface. 

Do you offer fixed folding van ramps?

Yes we have a range of fixed folding van ramps which can be secured to the van.

What can be loaded on the folding van ramps? 

The folding van ramps can be used to load goods into vans, trailers or over steps. They are commonly used by events companies to load equipment, businesses to load equipment and removal companies to load goods. 

Can the ramps be used for loading motorbikes? 

For loading items such as motorbikes, ATVs and quad bikes we would instead recommend viewing our range of motorcycle ramps. For loading plant machinery please instead view our Vehicle & Plant ramps. 

What are the longest van ramps you offer? 

Our Viper Premium heavy duty van ramps are available in lengths up to 5m. Our RollAble loading ramps are modular and therefore can be produced in any length.  

What are the van ramps made from?

The majority of our van ramps are produced from aluminium. 

No Quibble 60 Day Returns

Returning your order to us

At The Ramp People, your satisfaction is our priority. We know that sometimes things change - whether it’s sizing, plans, or preferences. That’s why we offer a straightforward, no quibble 60-day money-back guarantee on over 95% of our products, giving you the freedom to shop with complete confidence.

Here are the most common circumstances for returns and how we can help;

Change of mind, wrong size or unsuitable item

If your item isn’t what you expected, doesn’t fit, or you’ve simply changed your mind, no problem! You’re welcome to a full refund within 60 days of receipt - if the item is in its original condition and packaging or an exchange.

Looking to exchange your item? Just note this on the returns form or give us a call on 01372 569051 - we’ll be happy to help!

Please note: that items marked as “built to order” or customised cannot be returned, as they are specially made for you.

Item incorrect or damaged on arrival

Upon delivery, please do not sign for the goods unless you are happy with the condition of the product.

We take pride in our service. If something arrives incorrectly or damaged, we’re here to put it right. Before signing for your delivery, please ensure you're happy with the condition of your item. If there’s a problem, contact us right away at 01372 569051. For damaged goods, please email a photo to hello@theramppeople.co.uk so we can sort things quickly. We’ll verify your order and arrange prompt delivery of the correct item, along with collection of the original if needed. Refunds or replacements will be processed once we’ve received and checked the returned items.

Faulty items

If your item is faulty or develops a fault, we’ll do everything we can to resolve the issue efficiently. Please refer to our warranty terms in our Terms & Conditions for full details. If the fault is confirmed and the item is within warranty, we’ll arrange a repair or replacement. If you need a quick replacement, we recommend placing a new order - your refund will follow once the faulty item is returned and assessed.

Items that cannot be cancelled or returned

While we aim to be flexible, a few items are non-returnable due to their nature or regulatory requirements.

These include:

• Products marked as “built to order” or customised.
• Personalised items or those made to your specification.

How to return your item

As the customers, you are responsible for arranging the return of any items to us. You are welcome to use a courier service of your choice; many of our customers find comparison websites such as Parcel2Go helpful for finding competitive delivery rates. We recommend choosing a tracked service for peace of mind and retaining proof of delivery until your return has been fully processed. Unwanted items should be sent back to our address marked 'Returns Department'.

Please download, print and return our completed returns form below and return this along with your item. If you do not have access to a printer, you can simply write the required details out from the form on a piece of paper.

TRP Returns Form

Customers are responsible for any returned goods until they reach our warehouse as stated in this returns policy. None of these terms or conditions affect your statutory legal rights.

Once the item is returned back to our warehouse, please allow 1-2 working days for the items to be checked. Once the items have been checked and the condition is as agreed, a credit note will be emailed across to you. Once the credit note has been provided, refunds can take up to 7 days.