Pallet Truck Ramp 2200mm Wide x 2000kg Capacity

Why are they so long for such low heights?

Pallet trucks are not designed to operate on slopes due to a long low wheelbase. Because of this a very gentle gradient is required especially when moving heavy weights.

Can they be used on steps?

Yes, our pallet truck ramps can be used to overcome steps, kerbs and other areas where low obstacles need to be overcome.

Should I allow extra capacity in the ramps for safety?

No. Our ramps are manufacturer and engineered to European TUV standards.

Can I use a winch to assist loading equipment?

Winches fundamentally alter the normal weight distribution when loading machines and equipment. Stated weight limits are dramatically reduced when using a winch. Winches can be used but great care and attention must be taken, please speak with our sales advisers for help specifying ramps. The most important thing is to keep the rope of the winch parallel with the ramp. If you intend to use a winch please make this clear to your sales adviser before purchasing.

How does the ramp connect to the container?

All of our container ramps use a rest on connection which rests onto the floor of the container. For our aluminium pallet truck ramps, we do have alternative connection types available which can be viewed here. There will be an additional fee of £100.00 + VAT for the alternative connection. 

How grippy is the surface?

As grippy as we can make it without causing damage to tyres or excessive wear to the surface. Our pallet truck ramps have light serrations cut across the width which is suitable for dry, clean conditions. If you plan to use in wet or muddy conditions further grip might need to be added such as grip tape or rubber covering.

What if I need a specific length or width?

The Ramp People can manufacture to almost any width or length required, please contact our team to discuss your requirements. 

Can you use all kind of pallet trucks or forklifts on the pallet truck ramps?

No, not all pallet trucks are able to climb gradients so you will need to check your pallet trucks abilities as to the maximum gradient it can climb.  

No Quibble 60 Day Returns

Returning your order to us

At The Ramp People, your satisfaction is our priority. We know that sometimes things change - whether it’s sizing, plans, or preferences. That’s why we offer a straightforward, no quibble 60-day money-back guarantee on over 95% of our products, giving you the freedom to shop with complete confidence.

Here are the most common circumstances for returns and how we can help;

Change of mind, wrong size or unsuitable item

If your item isn’t what you expected, doesn’t fit, or you’ve simply changed your mind, no problem! You’re welcome to a full refund within 60 days of receipt - if the item is in its original condition and packaging or an exchange.

Looking to exchange your item? Just note this on the returns form or give us a call on 01372 569051 - we’ll be happy to help!

Please note: that items marked as “built to order” or customised cannot be returned, as they are specially made for you.

Item incorrect or damaged on arrival

Upon delivery, please do not sign for the goods unless you are happy with the condition of the product.

We take pride in our service. If something arrives incorrectly or damaged, we’re here to put it right. Before signing for your delivery, please ensure you're happy with the condition of your item. If there’s a problem, contact us right away at 01372 569051. For damaged goods, please email a photo to [email protected] so we can sort things quickly. We’ll verify your order and arrange prompt delivery of the correct item, along with collection of the original if needed. Refunds or replacements will be processed once we’ve received and checked the returned items.

Faulty items

If your item is faulty or develops a fault, we’ll do everything we can to resolve the issue efficiently. Please refer to our warranty terms in our Terms & Conditions for full details. If the fault is confirmed and the item is within warranty, we’ll arrange a repair or replacement. If you need a quick replacement, we recommend placing a new order - your refund will follow once the faulty item is returned and assessed.

Items that cannot be cancelled or returned

While we aim to be flexible, a few items are non-returnable due to their nature or regulatory requirements.

These include:

• Products marked as “built to order” or customised.
• Personalised items or those made to your specification.

How to return your item

As the customers, you are responsible for arranging the return of any items to us. You are welcome to use a courier service of your choice; many of our customers find comparison websites such as Parcel2Go helpful for finding competitive delivery rates. We recommend choosing a tracked service for peace of mind and retaining proof of delivery until your return has been fully processed. Unwanted items should be sent back to our address marked 'Returns Department'.

Please download, print and return our completed returns form below and return this along with your item. If you do not have access to a printer, you can simply write the required details out from the form on a piece of paper.

TRP Returns Form

Customers are responsible for any returned goods until they reach our warehouse as stated in this returns policy. None of these terms or conditions affect your statutory legal rights.

Once your item has been returned to our warehouse, please allow 1–2 working days for inspection. If the item’s condition matches the agreed terms, we will issue a credit note via email. After the credit note has been sent, please allow up to 7 days for the refund to be processed.