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Qualifies for VAT Relief

Once an item is added to the basket, our VAT relief form will appear and VAT Relief can be declared.

VAT relief is available on this product for people with chronic illnesses, disabilities and registered charities.

If your exemption is not declared, or you are not eligible for VAT relief, we are required to charge the standard rate of VAT. In the UK this is 20%.

If you have any questions, or require additional assistance with VAT relief, please contact our friendly team on 01372 569051.

For more on VAT relief, click here

Add VAT Relief

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Supportive Shower Chair

SKU
TRP-3504KD-4S
Trustpilot
Units:
Supportive Shower Chair
SKUTRP-3504KD-4S TRP-3504KD-4S
Width (mm)525 20.67
Height (mm)680 - 810 26.77 - 31.89
Weight (kg)4 8.82
Capacity (kg)200 441
Depth (mm)530 20.87
Seat height (mm)390 - 520 15.35 - 20.47
Seat width (mm)400 15.75
Seat depth (mm)330 12.99

Some purchases may be eligible for VAT relief, meaning you won’t need to pay VAT on qualifying items

for example:

  • Wheelchair Ramps
  • Threshold Ramps
  • Mobility Aids (Rollators/Wheelchairs/Half Steps)

Who can claim VAT exemption?

You may qualify for VAT exemption if: The purchase is being made by or on behalf of someone with a long-term illness or disability, and the item is for their personal or domestic use. The order is placed by a UK-registered charity supporting individuals with disabilities.

When VAT exemption may not apply.

We’re committed to helping make accessibility products more affordable. However, VAT exemption is only available in specific cases. You may be required to pay VAT if: The purchase is made by a VAT-registered business, even if it's intended to support a disabled person. The product is for general or shared use (rather than for a single individual), unless it's being bought by a registered charity. The need is related to a temporary condition, such as a short-term injury.

How to apply VAT relief to your purchase

It’s quick and simple to apply for VAT relief. Once you have added a qualifying product to your basket, a VAT relief form will appear on the right of your screen, complete the form and click the 'apply VAT relief' button. You can then either continue to the checkout or continue browsing the site.

Still unsure?

If you’re not sure whether your purchase is eligible for VAT relief, our team is here to help. You can also check HMRC Notice 701/7 or call the National Advice Service on 0845 010 9000 for official guidance.

Bathroom Aids FAQs

Shower Stool FAQs

What is a shower stool?
A shower stool is a mobility aid designed to assist those with limited mobility, the elderly, those with long-term conditions, and those recovering from surgery to shower independently. Shower stools allow users to sit whilst showering, providing a safe place for users to rest and reduce the risk of slips and falls.
Who benefits from using a shower stool? 
A shower stool is often beneficial for those with limited mobility the elderly, those with long-term conditions, and those recovering from surgery. Shower stools are designed to reduce the risk of falls, manage fatigue and maintain independence. Shower stools are commonly used by those who suffer from fatigue, joint pain, leg pain, arthritis, COPD, those with balance issues and similar.
When is a shower stool used? 
Shower stools can be used for the full duration of the shower or can also be used or can similarly be used as a place to sit whilst users wash their legs and feet or shave.
What height should the shower stool be set to? 
When setting the height of your shower stool, it is important that your feet are flat on the floor and your knees remain level or slightly below your hips. The shower stool's legs should be even and sit flat on the ground. 
Do shower stools include a shower head holder?
This depends on the model purchased; some do have this feature, which is especially beneficial for those who struggle to lean forward and reach for the shower head if it falls on the floor.
Do shower stools come with backrests and armrests?
Shower stools are available with or without backrests. Some models also feature armrests. 
Do the NHS provide shower stools? 
Yes the NHS often provide shower stools to eligible individuals. To receive a shower stool through the NHS, you will usually need a home assessment completed by your local council or Occupational Therapist (OT). Shower stools via the NHS are usually provided free on a loaned basis; the lead time and type of stool you receive can vary, which is why many opt to purchase them privately. 
What should you check before buying a shower stool? 
Firstly, ensure a shower stool is suitable for you based on your abilities, if you are unsure, contact your GP or Occupational Therapist for advice. It is important to check the capacity of the shower stool to ensure it is suitable for your weight. We recommend checking the size of the stool to ensure it will fit within your bathroom, and checking that the seat width is suitable for your frame. It is also important to check the minimum and maximum height the stool can be set to. Ensure the floor of your shower or wet room is flat to allow the chair to sit flat on the ground for stability. 
How do you adjust the height of a shower stool? 
The majority of shower stools and shower chairs are height-adjustable to allow you to achieve a comfortable seated position. They are usually simple to adjust by pressing the spring-loaded locking pin to extend or reduce the length of the legs. 
Do I require a shower stool with a backrest? 
Shower stools with a backrest are beneficial for providing additional support and comfort when showering. 
Do I require a shower stool with armrests? 
Shower stools with armrests are especially beneficial for those who struggle to sit down or stand up from a seated position. 
What is the difference between a shower stool and perching stool? 
Shower stools are designed specifically for use in showers and wet rooms and act like a chair or stool. A perching stool can be used around the home or in the bathroom, depending on your chosen model. The main difference is that the seat of a perching stool is slanted which promotes a semi-standing position, in turn reducing strain on your lower back and making it easier to transition between sitting and standing. 
Is VAT relief available on shower stools?
As a mobility aid, shower stools and shower chairs can be purchased VAT-exempt by eligible individuals and charities in the UK. 
What is the benefit of a portable shower stool over a fixed shower stools? 
Portable shower stools are perfect for those seeking a temporary mobility aid which can provide support. They are also beneficial in shared bathrooms as they can easily be lifted and moved out of the way. They are quick and easy to set up whilst the fixed solution required a handyman or similar to drill into the wall to fix a shower stool in place. 
What type of shower stools are available? 
There is a wide range of shower stools available including bariatric shower stools, folding shower stools, solutions with backrests and armrests, corner shower stools, fixed shower stools and more. 
What is the most compact shower stool?
When looking for a compact shower stool, a folding shower stool is generally best as they can be folded for storage after use. 
Where are shower stools found?
Shower stools are often found in homes, care homes, and in hospitals.
How do you clean a shower stool? 
Shower stools are designed to be easy to clean and can usually be cleaned with warm water and a non-abrasive soap. 
What material are shower stools made from? 
Shower stools generally have a plastic seat and metal legs. 
What mobility aids are commonly purchased with shower stools? 
Many looking to improve safety in the bathroom or shower will also consider mobility aids such as bath steps and grab rails. 
Do The Ramp People offer fixed shower stools? 
At present The Ramp People only sell portable shower stools. 
What funding and financial support is available for purchasing shower stools and shower chairs in the UK?
In the UK, support is available to help you purchase a shower stool. As mobility aids, all shower tools are available to purchase with VAT relief when purchased by someone with a disability. You may be entitled to free home adaptations and equipment, which includes shower stools. To check if you qualify, you will need to apply for a home assessment from your local council. If you are being discharged from the hospital, the hospital may provide a shower stool or shower chair to you. The Occupational Therapist in charge of your discharge plan may also arrange this for you if they feel it is needed. Various charities also provide support for purchasing mobility aids.

Pre-Easter Delivery Cut-off Notice

To ensure your orders arrive in time for Easter, please note that our cut-off time for pre-Easter delivery using our standard delivery option is 2:00 PM on Tuesday, 15th April. Orders placed after this time will be delivered after the Easter break.

For customers selecting our next day delivery service, the cut-off is 2:00 PM on Wednesday, 16th April.

Thank you for your continued support, and we wish you a very Happy Easter

We’re committed to fast, reliable delivery, with free standard delivery available on all orders to Mainland England, Wales and Southern Scotland. In-stock items usually arrive within 2–3 working days, subject to stock availability, and a Next Day Delivery option is also available.

For larger items, remote locations, or specialist deliveries, we work with trusted couriers to ensure safe and secure delivery. These orders may take a little longer, typically arriving within 5–10 working days.

Delivery cut-off times

Place your order by 3:00pm, Monday to Friday for same-day dispatch on our free delivery service, or by 3:00pm for next-day delivery. (Excludes Bank Holidays.)

Where we deliver free of charge...

We offer free delivery on all orders to Mainland England, Wales, and Southern Scotland. Every order is fully trackable, and you’ll receive a tracking link once your item ships from our UK warehouse. 

For other UK locations - including Northern Ireland, Republic of Ireland, the Highlands, Islands, Isle of Man, and Channel Islands - delivery charges are shown at checkout once your address is entered.

While free delivery is available to most of the UK, some locations may incur a charge. We work hard to keep these costs as low as possible, ensuring you receive reliable and great-value delivery wherever you are.

You can also view them in the table below. For orders to the Channel Isles, VAT on delivery charges will be removed at the checkout.

Delivery Map Delivery Map

Delivery time frames

Our deliveries usually take place between 7:00am and 7:00pm, and someone will need to be there to sign for the order. Most next day delivery orders placed before 3:00pm arrive the following working day; however, while we always aim to meet this timeframe, it cannot be guaranteed. If you need something urgently, contact us at: [email protected] - We’re dedicated to ensuring you’re completely satisfied with both our products and service.

If your order is going out on a pallet, the cut-off time might be a little earlier (usually midday) because of courier collection times. Give us a call or email to double check. Please also make sure someone’s available to receive the delivery, as missed pallet deliveries can lead to extra charges.

Free Delivery 2-3 days

Orders placed before 3:00pm will be dispatched the same working day. Orders after 3:00pm will be dispatched the next working day.

Location Weight Cost
England, Wales & Southern Scotland Any Weight Free
Northern Scotland, Highlands & Islands Any Weight £25.00
Guernsey & Jersey Under 20kg £36.00
- 21.01 - 40kg £60.00
- 40.01kg - 100kg £100.00
- 100.01kg + £150.00
Isle of Man Any Weight £55.00
Northern Ireland Under 20kg £20.00
- 20.01 - 30kg £30.00
- 30.01 - 100kg £55.00
- 100 - 200kg £115.00
- 200kg + £125.00

Day of Choice

Available to Mainland England, Wales and Southern Scotland. Below is a breakdown of our day-of-choice delivery options based on order weight.

Location Weight Cost
England, Wales & Southern Scotland Under 30kg £6.00
- 30kg - 250kg £12.00
- 250kg + £18.00
Northern Scotland, Highlands & Islands Not available Not available
Channel Islands Not available Not available
Isle of Man Not available Not available
Northern Ireland Not available Not available

Next Day Delivery

Orders placed before 3:00pm will be delivered the next working day. Orders after 3:00pm will be delivered the on subsequent working day.

Location Weight Cost
England, Wales & Southern Scotland Under 30kg £12.00
- 30kg - 250kg £24.00
- 250kg + £36.00
Northern Scotland, Highlands & Islands Not available Not available
Channel Islands Not available Not available
Isle of Man Not available Not available
Northern Ireland Not available Not available

Saturday Delivery

Orders placed before 3:00 pm on Friday with Saturday delivery selected will arrive on Saturday Orders after 3:00pm will be delivered the on subsequent Saturday.

Location Weight Cost
England, Wales & Southern Scotland Under 30kg £18.00
- 30kg - 250kg £36.00
- 250kg + £54.00
Northern Scotland, Highlands & Islands Not available Not available
Channel Islands Not available Not available
Isle of Man Not available Not available
Northern Ireland Not available Not available

Delivery information & receipt of goods

We’re committed to ensuring your order arrives on time and in perfect condition. To help us do that, please check your delivery address is correct on your invoice and let us know right away if anything needs updating. When your order arrives, we recommend signing for it, only if you’re happy with its condition. Your satisfaction is very important to us!

Additional information

Be sure to check the availability info on each product page. For items that are pre-order, custom-made, or not currently in stock, we may not be able to give an exact delivery date - but don’t worry! We’ll keep you updated along the way and make sure your order reaches you as quickly as possible.

European Orders

Shopping from the Republic of Ireland? You can find all the same great products over at The Ramp People Ireland.

For deliveries to other European destinations, just get in touch with us at [email protected] - we’ll be happy to help arrange everything for you!

No Quibble 60 Day Returns

Returning your order to us

At The Ramp People, your satisfaction is our priority. We know that sometimes things change - whether it’s sizing, plans, or preferences. That’s why we offer a straightforward, no quibble 60-day money-back guarantee on over 95% of our products, giving you the freedom to shop with complete confidence.

Here are the most common circumstances for returns and how we can help;

Change of mind, wrong size or unsuitable item

If your item isn’t what you expected, doesn’t fit, or you’ve simply changed your mind, no problem! You’re welcome to a full refund within 60 days of receipt - if the item is in its original condition and packaging or an exchange.

Looking to exchange your item? Just note this on the returns form or give us a call on 01372 569051 - we’ll be happy to help!

Please note: that items marked as “built to order” or customised cannot be returned, as they are specially made for you.

Item incorrect or damaged on arrival

Upon delivery, please do not sign for the goods unless you are happy with the condition of the product.

We take pride in our service. If something arrives incorrectly or damaged, we’re here to put it right. Before signing for your delivery, please ensure you're happy with the condition of your item. If there’s a problem, contact us right away at 01372 569051. For damaged goods, please email a photo to [email protected] so we can sort things quickly. We’ll verify your order and arrange prompt delivery of the correct item, along with collection of the original if needed. Refunds or replacements will be processed once we’ve received and checked the returned items.

Faulty items

If your item is faulty or develops a fault, we’ll do everything we can to resolve the issue efficiently. Please refer to our warranty terms in our Terms & Conditions for full details. If the fault is confirmed and the item is within warranty, we’ll arrange a repair or replacement. If you need a quick replacement, we recommend placing a new order - your refund will follow once the faulty item is returned and assessed.

Items that cannot be cancelled or returned

While we aim to be flexible, a few items are non-returnable due to their nature or regulatory requirements.

These include:

  • Products marked as “built to order” or customised.
  • Personalised items or those made to your specification.

How to return your item

As the customers, you are responsible for arranging the return of any items to us. You are welcome to use a courier service of your choice; many of our customers find comparison websites such as Parcel2Go helpful for finding competitive delivery rates. We recommend choosing a tracked service for peace of mind and retaining proof of delivery until your return has been fully processed. Unwanted items should be sent back to our address marked 'Returns Department'.

Please download, print and return our completed returns form below and return this along with your item. If you do not have access to a printer, you can simply write the required details out from the form on a piece of paper.

TRP Returns Form

Customers are responsible for any returned goods until they reach our warehouse as stated in this returns policy. None of these terms or conditions affect your statutory legal rights.

Once your item has been returned to our warehouse, please allow 1–2 working days for inspection. If the item’s condition matches the agreed terms, we will issue a credit note via email. After the credit note has been sent, please allow up to 7 days for the refund to be processed.

 

    Description
    • Shower head holder designed to keep the shower within easy reach
    • Coated easy-to-grip armrests provide enhanced support when sitting and standing up, especially beneficial for those who suffer from pain in their legs and joints and those who can feel unsteady 
    • Height-adjustable, achieve a comfortable seating position and ensure your feet remain securely on the ground 
    • Supportive backrest for added comfort, designed to encourage an ergonomic seating position 
    • Anti-slip soft Ethylene-Vinyl Acetate (EVA) cushioned seat 
    • Drainage holes prevent water from accumulating providing a practial and hygienic showering experience 
    • Large suction feet for enhanced grip, preventing the chair from moving during use 
    • Lightweight, only 4.3kg, easily lift and move when needed 
    • Heavy-duty 200kg capacity, designed for all, suitable for bariatric care 
    • Easy to clean, simply wipe down 
    • Blow-moulded plastic seat with a rust-resistant aluminium frame 
    • Tool free assembly 
    Details
    SKUTRP-3504KD-4S
    Weight (kg)4
    Capacity (kg)200
    Seat height (mm)390 - 520
    Seat width (mm)400
    Seat depth (mm)330
    Depth (mm)530
    Height (mm)680 - 810
    Width (mm)525
    Colour OptionWhite
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    • Free 24-48 hour mainland UK delivery if ordered before 1.00PM* (in stock items, service is not guaranteed)
    • Rated 'Excellent' on TrustPilot with over 7,500 5* reviews
    • Speedy responses to customer queries
    • Substantial manufacturing experience
    • Competitive pricing
    • Huge range of car ramps, commercial ramps, vehicle ramps, truck ramps, van ramps, wheelchair ramps, portable ramps, cable protectors and speed bumps
    • 30 day no quibble returns policy 
    Some of our Customers
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