Premium Length Fold + Standard Threshold Up & Over Wheelchair Ramps Kit

Ramp Length & Load Height

It is crucial for you to know your load height to identify which ramp length you require. The load height is the vertical measurement from the ground to where you rest the ramp onto. 

Once you have the load height you can use our simple ramp length calculator to identify which ramp length you require, alternatively please contact our team.

Manual Wheelchairs:
Minimum recommended gradient: 1:6
Example: for a 1ft load height you'll need a 6ft long ramp.

Mobility Scooters:
Minimum recommended gradient: 1:8 (Ramp needs to be longer due to the low ground clearance)
Example: for a 1ft load height you'll need an 8ft long ramp.

What is a drive in ramp?

Drive-in ramps are portable ramp systems or semi-permanent ramps that are able to be used both inside and outside of doorways, which is useful if you need to get up and over doorways with limited pressure. One advantage of using drive-in ramps is their versatility. They can be easily moved and adjusted to fit different doorways, making them a convenient option for both indoor and outdoor use. Additionally, drive-in ramps provide a seamless transition for individuals using wheelchairs or other mobility aids, ensuring smooth and safe passage over doorways without the need for excessive effort.

Are they suitable for electric wheelchairs & mobility scooters?

All mobility aids can be accommodated by drive-in ramps that consist of a single piece exterior and interior. Only manual wheelchairs would be suitable for channel ramps that hinge to go up and over doorways.

How can I ensure the ramp does not come into contact with the threshold? 

There are legs/supports on the adjustable threshold ramp and the FEAL drive-in ramp in order to prevent the ramp from touching the threshold. In some portable drive-in systems, such as the combination kit, the folding aluminium ramp rests on top of the rubber threshold ramp, eliminating the need to place either ramp on the threshold. 

Can I leave the ramp in place?

It is possible to leave both the adjustable threshold ramp and the FEAL drive in ramp in place, with the entry plate folding back on itself to close the door when the ramp is not in use. For portable ramp systems, part of the ramp system must be removed after use to close the door. Since the portable aluminium ramps are not galvanised, these would need to be removed as they are not designed to be left outside in all weathers.

How can I purchase drive in ramps VAT exempt?

Yes, all of our wheelchair ramps can be purchased VAT exempt. VAT exemption is available if you are disabled or you are purchasing on behalf of someone who is disabled, for example a friend or family member. Charities can also purchase VAT exempt. When you add the item to your basket there is a VAT exemption box. We simply require the name of the person the ramp is for and disability. If this is for a charity, please provide the charity name and charity number. 

No Quibble 60 Day Returns

Returning your order to us

At The Ramp People, your satisfaction is our priority. We know that sometimes things change - whether it’s sizing, plans, or preferences. That’s why we offer a straightforward, no quibble 60-day money-back guarantee on over 95% of our products, giving you the freedom to shop with complete confidence.

Here are the most common circumstances for returns and how we can help;

Change of mind, wrong size or unsuitable item

If your item isn’t what you expected, doesn’t fit, or you’ve simply changed your mind, no problem! You’re welcome to a full refund within 60 days of receipt - if the item is in its original condition and packaging or an exchange.

Looking to exchange your item? Just note this on the returns form or give us a call on 01372 569051 - we’ll be happy to help!

Please note: that items marked as “built to order” or customised cannot be returned, as they are specially made for you.

Item incorrect or damaged on arrival

Upon delivery, please do not sign for the goods unless you are happy with the condition of the product.

We take pride in our service. If something arrives incorrectly or damaged, we’re here to put it right. Before signing for your delivery, please ensure you're happy with the condition of your item. If there’s a problem, contact us right away at 01372 569051. For damaged goods, please email a photo to hello@theramppeople.co.uk so we can sort things quickly. We’ll verify your order and arrange prompt delivery of the correct item, along with collection of the original if needed. Refunds or replacements will be processed once we’ve received and checked the returned items.

Faulty items

If your item is faulty or develops a fault, we’ll do everything we can to resolve the issue efficiently. Please refer to our warranty terms in our Terms & Conditions for full details. If the fault is confirmed and the item is within warranty, we’ll arrange a repair or replacement. If you need a quick replacement, we recommend placing a new order - your refund will follow once the faulty item is returned and assessed.

Items that cannot be cancelled or returned

While we aim to be flexible, a few items are non-returnable due to their nature or regulatory requirements.

These include:

• Products marked as “built to order” or customised.
• Personalised items or those made to your specification.

How to return your item

As the customers, you are responsible for arranging the return of any items to us. You are welcome to use a courier service of your choice; many of our customers find comparison websites such as Parcel2Go helpful for finding competitive delivery rates. We recommend choosing a tracked service for peace of mind and retaining proof of delivery until your return has been fully processed. Unwanted items should be sent back to our address marked 'Returns Department'.

Please download, print and return our completed returns form below and return this along with your item. If you do not have access to a printer, you can simply write the required details out from the form on a piece of paper.

TRP Returns Form

Customers are responsible for any returned goods until they reach our warehouse as stated in this returns policy. None of these terms or conditions affect your statutory legal rights.

Once your item has been returned to our warehouse, please allow 1–2 working days for inspection. If the item’s condition matches the agreed terms, we will issue a credit note via email. After the credit note has been sent, please allow up to 7 days for the refund to be processed.