Kerbhopper (1285mm wide x 690mm long x 500kg Capacity) (Yellow)

Ramp Length & Load Height

It is crucial for you to know your load height to identify which ramp length you require. The load height is the vertical measurement from the ground to where you rest the ramp onto. 

Once you have the load height you can use our simple ramp length calculator to identify which ramp length you require, alternatively please contact our team.

Manual Wheelchairs:
Minimum recommended gradient: 1:6
Example: for a 1ft load height you'll need a 6ft long ramp.

Mobility Scooters:
Minimum recommended gradient: 1:8 (Ramp needs to be longer due to the low ground clearance)
Example: for a 1ft load height you'll need an 8ft long ramp.

How long should the ramp be?

For plant ramps Health & Safety we recommend that no gradient greater than 30% (16.5 degrees) should be used. Furthermore, no TUV Certified Ramp is designed to exceed this gradient. To calculate your gradient simply measure the height from ground level to the loading deck & multiply this by 3.3 to give the optimum length of ramp. Please note for items with low clearance, such as forklifts and pallet trucks, a much smoother gradient is normally required. 

Should I allow extra capacity in the ramps for safety?

No. Our ramps are manufacturer and engineered to European TUV standards, which require us to build in a 200% safety. When calculating which capacity you require you must factor in the weight of the machine, the load if any, the operator, fuel/oil and attachments. Please note if you exceed the stated capacity the warranty is invalidated.

How durable are aluminium ramps compared to steel?

If the ramps are used sensibly, there is no reason why aluminium ramps should not last as long as steel, and much longer than steel ramps with wooden inserts.

Do the ramps have a minimum load height?

Yes, please check specs of each ramp. The foot of the ramps are all cut for the recommend load height, if you use the ramp above or below the recommended height the foot of the ramp will not sit securely on the ground during loading. 

What is the benefit of the rubber container ramp? 

The Rubber Container Ramp has a capacity of 10,000kg and is provided in modular pieces to allow this to easily put in place and removed by one person.  The rubber container ramp can be left outside however, please note normally the container doors will not close when the ramp is in place. 

Why do these need to be used at a specific load height?

The foot of the ramp is cut for the specific load height, when used at the incorrect load height the weight will not be able to take the required weight and the warranty will be void. 

What is the benefit of a Wedge Ramp?

These can be customised to match your required height. They are perfect for loading pallet trucks to heights up to 120mm and can hold capacities up to 2920kg.

Can the Aluminium Container Ramps be customised?

Yes, our aluminium ramps can be customised in terms of width, length, connection and capacity to meet your requirements. 

Can you use all kind of pallet trucks or forklifts on the container ramps?

No. Most pallet trucks and forklifts are not built to be used on slopes or at an incline. Therefore you can use only the smoothest gradient. Please check the manual of the manufacturer for the gradient information.

Do you provide ramps to load and unload shipping containers which are on a vehicle? 

Yes we offer a range of mobile yard ramps. 

No Quibble 60 Day Returns

Returning your order to us

At The Ramp People, your satisfaction is our priority. We know that sometimes things change - whether it’s sizing, plans, or preferences. That’s why we offer a straightforward, no quibble 60-day money-back guarantee on over 95% of our products, giving you the freedom to shop with complete confidence.

Here are the most common circumstances for returns and how we can help;

Change of mind, wrong size or unsuitable item

If your item isn’t what you expected, doesn’t fit, or you’ve simply changed your mind, no problem! You’re welcome to a full refund within 60 days of receipt - if the item is in its original condition and packaging or an exchange.

Looking to exchange your item? Just note this on the returns form or give us a call on 01372 569051 - we’ll be happy to help!

Please note: that items marked as “built to order” or customised cannot be returned, as they are specially made for you.

Item incorrect or damaged on arrival

Upon delivery, please do not sign for the goods unless you are happy with the condition of the product.

We take pride in our service. If something arrives incorrectly or damaged, we’re here to put it right. Before signing for your delivery, please ensure you're happy with the condition of your item. If there’s a problem, contact us right away at 01372 569051. For damaged goods, please email a photo to hello@theramppeople.co.uk so we can sort things quickly. We’ll verify your order and arrange prompt delivery of the correct item, along with collection of the original if needed. Refunds or replacements will be processed once we’ve received and checked the returned items.

Faulty items

If your item is faulty or develops a fault, we’ll do everything we can to resolve the issue efficiently. Please refer to our warranty terms in our Terms & Conditions for full details. If the fault is confirmed and the item is within warranty, we’ll arrange a repair or replacement. If you need a quick replacement, we recommend placing a new order - your refund will follow once the faulty item is returned and assessed.

Items that cannot be cancelled or returned

While we aim to be flexible, a few items are non-returnable due to their nature or regulatory requirements.

These include:

• Products marked as “built to order” or customised.
• Personalised items or those made to your specification.

How to return your item

As the customers, you are responsible for arranging the return of any items to us. You are welcome to use a courier service of your choice; many of our customers find comparison websites such as Parcel2Go helpful for finding competitive delivery rates. We recommend choosing a tracked service for peace of mind and retaining proof of delivery until your return has been fully processed. Unwanted items should be sent back to our address marked 'Returns Department'.

Please download, print and return our completed returns form below and return this along with your item. If you do not have access to a printer, you can simply write the required details out from the form on a piece of paper.

TRP Returns Form

Customers are responsible for any returned goods until they reach our warehouse as stated in this returns policy. None of these terms or conditions affect your statutory legal rights.

Once your item has been returned to our warehouse, please allow 1–2 working days for inspection. If the item’s condition matches the agreed terms, we will issue a credit note via email. After the credit note has been sent, please allow up to 7 days for the refund to be processed.